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Virtual Singer
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Technical Help

If you encounter a problem with the software, the following procedure will help you find your answer the quickest:

First, read the "FAQ" chapters in this documentation to ensure that the answer is not already provided there.

Then check the rest of the documentation and the video tutorials.

If it is a user interface problem, carefully read the help window in the software to learn the functions of the various options.

Make sure you're using the most recent version of the software. If not, download it from the Internet, or order it (see the "Software License" chapter).

If you still cannot solve your problem, send us an an e-mail:

A quick answer is guaranteed (provided that your return address is valid. Please check it!).

To speed up the processing of your question, however, it is important that you use one of the following forms.

Select the "Problem report form" if you have a problem due to a software malfunction, or the "Technical question form" if you have a question about the software and its functions.

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