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 Sales Terms and Conditions

This agreement contains the terms and conditions that apply to orders for products which you (the "Customer") purchase from Myriad. By accepting delivery of the products described on the invoice, the Customer agrees to be bound by and accepts these terms and conditions. These terms and conditions are subject to change without prior written notice at any time at Myriad's sole discretion.

Order conditions / Payment modes

You can purchase items directly from Myriad or use a secured credit card payment processing service. On-line payment on the Internet is performed using an SSL secured transaction. Data recorded by the payment system are considered as unique proof of purchase.
Conditions for cheques, cash and money order payments from countries outside France are subject to change without prior notice. We recommend the customer to read carefully the instructions in the "Order page" of the Myriad Website before using such a payment method.

Exchanges, return and cancellation

According to article L221-28-1 of French law, the service begins as soon as Myriad receives the confirmation of the payment and finished when registration code or downloaded link is sent.


Security and Privacy

Your credit card and other details are NOT stored on the Myriad site. Shopping by credit card on the Myriad site is safe, no one has ever been defrauded shopping from this site. Your details are for our use only. We NEVER disclose your details to third parties for their own use.
In no event does Myriad have access to confidential information from the Customer's credit card.


Except when temporarily unavailable, products are shipped within two working days, via regular postal delivery or any other service.
Actual delivery time depends, among other factors, on the Customer's address.
If the ordered item is a personal license and the Customer provided his e-mail address when ordering, the personal license will be sent by e-mail.

Prices / Shipping and handling costs

All prices are expressed in euros, and include VAT where applicable. If by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price, provided we notify you before we dispatch the item concerned. You will then be able to cancel your order.

Our prices include shipping and handling worldwide.

Any Customer not residing in France is considered as an importer. Toll, local taxes or any other extra fees are therefore not included in the ordering price. We suggest that before ordering items from Myriad, foreign customers should make enquiries about any payments or declarations that they are required to make.

Force majeure

Myriad shall not be liable for any damage as a result of any delay or failure to deliver due to any cause beyond the Sellerís reasonable control, including, without limitation, act of the Buyer, act of terrorism, embargo or other governmental act, regulation or request, fire, accident, strike, slowdown, war, riot, delay in transportation, or inability, due to Bio Threat Alert, to obtain necessary labor, materials or manufacturing facilities.
In the event of any such delay the date of delivery shall be extended for a period equal to the time lost because of the delay.
The Buyerís exclusive remedy for other delays and for Myriadís inability to deliver for any reason shall be termination of the affected agreement.


Neither exchange, nor partial or total refund can be claimed for the software license after Customer has received and read his personal registration code.
Myriad reserves the right to invalidate and to lock at any moment the personal registration code of the Customer following an illegal distribution of this code or a default in the complete payment of the software license.
In no event will Myriad be liable for any direct or indirect consequence of the invalidation and locking of a personal registration code following  a default in payment or an illicit distribution of the personal code.


Myriad's standard warranty applies. Myriad makes no warranty, express or implied, including any implied warranty of merchantability or fitness for a particular purpose, with respect to the products sold herein.
In particular, because of the wide diversity of hardware and software configurations, Myriad cannot guarantee that their software programs run properly on any computer.


All disputes under any contract concerning the goods not otherwise resolved between Myriad and the Customer shall be resolved in a court of competent jurisdiction in the locality of Myriadís place of business, i.e. Toulouse, France, and in no other place.
The Customer agrees to appear in any such action and hereby consents to the jurisdiction of such court. No action, regardless of form arising out of or in any way connected with the product furnished, or services rendered by Myriad may be brought by the Customer, more than one (1) year after the cause of action has accrued.

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