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Order/Delivery
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If I order Harmony Assistant, do I
need to order Melody Assistant too?
No, all the capabilities of Melody Assistant are
included in Harmony Assistant.
I would like to receive my
registration code quickly. How to proceed?
Use the credit card payment method and provide a valid e-mail
address.
Do you have resellers in my city
or country?
No. Our prices are low because we sell directly from
designer to customer without using the traditional sale
schemes.
If I
pay on the Internet, what will be the delay for receiving my
license number?
In average, two working hours in our time zone (+1
GMT).
I
payed on the Internet and I still do not have received anything.
Why?
You should have received an e-mail, even if your
payment has been refused by your bank.
If you do not receive any e-mail then probably you provided a wrong
e-mail address, or you set up an anti-spam filter that blocks our
messages.
If I purchase through "snail mail", what will
be the delay for receiving my license number via e-mail?
In average, two working days after we receive your
payment.
If I purchase through bank transfer,
what will be the delay for receiving my
license number via e-mail?
In average, two working days after we receive
from our bank the confirmation for your transfer.
What are the
shipping and handling charges?
There are no such charges.
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